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Fresh step paw points complaint8/28/2023 Fraudulent submission could result in prosecution, under mail fraud and other applicable rules and regulations. Offer is void where taxed, prohibited or restricted by law. Keep a copy of all documentation, as proof of mailing is not proof of receipt. Limit 1 refund check per person/household. Refund checks returned as undeliverable will be void. Duplicate requests and requests from resellers, dealers/distributors, their employees or warehouse facilities, groups, clubs, or organizations will be void. Allow 6–8 weeks following receipt of all required documentation for delivery of refund check. UPCs and receipts cannot be sold, traded, auctioned or bartered all of which will be void. Copies of UPCs or receipts or those obtained through unauthorized means will be void. Original UPCs and receipts will be required as proof of purchase. Refund is limited to the actual purchase price paid (minus any discounts or coupons applied) up to a maximum of $19.99, and excludes taxes, shipping, or any other charges incurred at the time of purchase. This offer cannot be combined with any other offer, gift card, rebate or discount. Must be the actual purchaser of a qualifying product to request a refund. * This Money Back Guarantee offer is valid in the United States only. Select “something you dislike,” provide the required information, include “Money Back Guarantee” in the comment field, and submit. Please use the Customer Service form at the bottom of this page. If you purchase a Fresh Step product and are not satisfied with your purchase, you may request a product price refund within sixty (60) days of the date of purchase. GUARANTEED.* We’ll keep your house smelling fresh, or your money back.įresh Step ® clumping litters feature a 10-day odor elimination guarantee*, with Outstretch™ clumping litter featuring a 15-day odor control guarantee while our Crystals™ formula has a 30-day guarantee*. The crystals are extremely lightweight and soft on sensitive paws. The crystals lock in odor-causing wetness and stop urine odors 5x better than the leading regular litter †. Fresh Step ® Crystals offers the breakthrough technology of odor-trapping crystals.You can avoid complete litter box changes for as long as 2 months, depending on the number of cats you have. Fresh Step has partnered with Febreze to ensure that each box meets the highest levels of freshness. These products also feature a lower dust formula for cleaner surfaces and clearer air in your home. Fresh Step ® with the power of Febreze™ Scoopable litter has a proprietary technology to provide unbeatable odor control by absorbing and eliminating, not just masking odors.The formula is lightweight and offers large granules, which reduces the amount of litter your cat will track throughout the house. Simply scoop out solids and empty your litter box once a week. ![]() Fresh Step ® Clay offers minimal maintenance at a great value. Its patented antimicrobial agent inhibits the growth of bacterial odor, giving you unsurpassed odor control (versus clay litters from other brands*).
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